Notice informing individuals about Nondiscrimination and Accessibility Requirements

The Orlando Surgery Center complies with Federal Civil Rights Laws and does not discriminate on the basis of race, color, national origin, age, disability or sex. The Center does not exclude people or treat them differently because of race, color, national origin, age, disability or sex.

The Orlando Surgery Center :

Provides free aid and services to people with disabilities to communicate effectively with us, such as:

o Qualified Sign language Interpreters
o Written information in other formats (large print, audio, accessible electronic formats, or other formats).

Free Language services to people whose primary language is not English, such as:

o Qualified interpreters
o Information written in other languages

If you need these services, contact The Surgery Center at 407-801-3888, we will assist you in obtaining the services. If you believe that the Orlando Surgery Center has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability or sex – you can file a grievance with:

The Facility Administrator
The Orlando Surgery Center
3435 Pinehurst Avenue
Orlando, FL 32804
(P) 407-801-3888
(F) 407-801-3899

You can file a grievance in person or by mail, fax or email. If you need help in filing a grievance the administrator, business office manager, or clinical nurse manager are available to help you. You can also file a civil rights complaint with the US Department of Health and Human Services, Office of Civil Rights, electronically through the Office of Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509, HHH Building
Washington, DC 20201
1-800-368-1019, 800-537-7697 (TDD)